India’s instant house-help market is scaling rapidly, with Snabbit and Urban Company stepping up their battle for customers through quick bookings, competitive pricing and expansion into new services. But while both platforms are reporting strong growth, the challenge of turning that demand into a profitable business remains significant.
Snabbit reported 64 lakh house-help jobs in Q2 FY27, up 61% quarter-on-quarter and 1,697% year-on-year, according to its key operating metrics shared by CEO Aayush Agarwal on LinkedIn. Its net transaction value (NTV) for the segment rose 40% sequentially to ₹72 crore. The company also reported 64.5 lakh jobs and ₹73 crore in NTV across its house-help, home-cook and home-salon services.
Urban Company's InstaHelp business, meanwhile, fulfilled 62 lakh orders in Q2 FY27, up 63% quarter-on-quarter, while NTV increased 34% to ₹71 crore.
The figures place the two platforms on a comparable scale in terms of reported quarterly activity, though the metrics should be read with a caveat: Snabbit's figures are reported as jobs, while Urban Company reports fulfilled orders. Their reporting definitions and service mix may differ.
Snabbit founder and CEO Aayush Agarwal, responding to discussions around the company's FY26 financials in a LinkedIn post, said the company had reduced its loss per job from approximately ₹1,500 at the beginning of FY26 to below ₹200 in the latest month he cited.